Refund policy
Return & Refund Policy
Last updated: 25th March 2026
Thank you for supporting our art studio. Each piece is created and handled with care. Please read our policy below before making a purchase.
🎨 Original Artwork
All original artwork sales are final. We do not accept returns or offer refunds on original pieces.
🖼️ Prints
We accept returns for prints under the following conditions:
- You must contact us within 7 days of delivery
- The item must be unused and in original condition
- The customer is responsible for return shipping costs
Once we receive and inspect the item, a refund will be issued to your original payment method.
📦 Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item:
- Please contact us within 48 hours of delivery
- Include photos of the item and packaging
We will offer a replacement or full refund at no additional cost.
📅 Classes & Workshops
- Cancellations made at least 24 hours in advance are eligible for a full refund or reschedule
- Cancellations within 24 hours are non-refundable
- If we cancel a class or workshop, you will receive a full refund
💳 Refund Processing
Refunds are processed within 5–10 business days after approval. Timing may vary depending on your payment provider.
📩 Contact Us
For any questions or refund requests, please contact
Email: sowmiya.saran53@gmail.com